FAQ

Frequently Asked Questions (FAQ)

What is the delivery time for my order?

Delivery times vary by province:

  • Quebec and Ontario: Your order will be delivered within one week
  • Other provinces: Delivery time is 4 to 8 business days
Where are you located?

We are a small family business located in Quebec.

I forgot someone/an ornament, how can I add to an existing order?

Use the following link which will add the "combine" promo code to your cart: https://ornemoi.ca/discount/combine. You won't have to pay additional shipping fees and we will combine your orders.